David Elliot

Customer service is often forgotten, but it's crucial for maintaining a healthy business. In this book, I will provide a step-by-step guide to customer service that will set your employees up for success from the beginning. I'll go over everything from how to hire the appropriate people, what they need to know before they start their job, and how to properly mentor them once they're onboard. By the end of this book, you'll have an employee team that...

"In this board book built on word play, each scene twists the animals' names into funny new words to share and delight in how they feel and sound. Bumblebee Grumblebee is for toddlers and adults to have fun experimenting with the way words are put together."--Provided by publisher.

Following a dream, the young ottermaid Tiria travels from Redwall to the Green Isle, where otters have long been enslaved by feral cats but fight back as they await the High Rhulain, a savior whose coming has been foretold.

Lord Asheye, the Badger Lord of Salamandastron envisions his own demise, prompting him to send a clever haremaid from the Long Patrol on a quest to find his successor. Meanwhile, Gorath, an orphaned warrior badger, has a vision of his own: a sword-wielding mouse tells him to follow a thief to Redwall. Complicating matters are Vizka Longtooth and his scurrilous Sea Raiders who want to capture Redwall for themselves.

Henry, a very organized pig, frowns at the untidy farm where he lives, but after making a map to show where everything belongs, he and the other farm animals discover a big problem.

The courageous Redwall creatures band together as Vilaya, the evil Sable Quean, and her horde of vermin attempt to make off with the young animals of the Abbey.

Triss, Shogg, and Welfo escape from slavery at Riftgard and are pursued across the sea toward Redwall by Princess Kurdah, Prince Bladd, and a band of freebooters who seek the rumored treasure of Brockhall. Meanwhile, Scarum and Sagax head off to sea with their friend Kroova the otter, looking for adventure, and there is something very scary lurking in the woods around Redwall Abbey.

Pig has been looking forward to a lovely peaceful bath all day. In come Sheep, Cow and Horse - they are very noisy! What can Pig do to make them go away?

Kajaki Dam 2006. A company of young British soldiers encounter an unexpected, terrifying enemy. A dried-out river bed, and under every step the possibility of an anti-personnel mine. A mine that could cost you your leg - or your life.

"Gabriel Clutch was a thief and a liar but he was right about one thing. He told me he had a great secret in his collection that would shake the literary world to its roots if it ever got out." So begins the delightfully dark Snark, a tumultous romp through worlds created by Lewis Carroll and here brought to life through the vivid imaginings and ... art of ... author and illustrator David Elliot. What exactly did happen to the Snark expedition? Did...