Jamie Ford

When artifacts from Japanese families sent to internment camps during World War II are uncovered during renovations at a Seattle hotel, Henry Lee embarks on a quest that leads to memories of growing up Chinese in a city rife with anti-Japanese sentiment.

With his friend Charlotte, twelve-year-old William Eng, a Chinese-American boy, escapes from a Seattle orphanage determined to find his mother Willow and discover his connection to the exotic film star.

Anyone negotiating the difficulties of customer service will find "The Art of Difficult Customers: A Practical Guide to Managing Conflict and Improving Service" to be an invaluable resource. This book is intended for professionals who deal with difficult clients regularly and are looking for practical ways to handle these situations confidently and skillfully. Every sector has difficult clients, and how a company handles them can have a big influence...

Set in the ethnic neighborhoods of Seattle during World War II and Japanese American internment camps of the era, this debut novel tells the heartwarming story of widower Henry Lee, his father, and his first love Keiko Okabe.

"Stories From Suffragette City is a collection of short stories from the leading voices in historical fiction that all take place on a single day. The day one million women marched for the right to vote in New York City in 1915. A day filled with a million different stories, and a million different voices longing to be heard. Taken together, these stories from writers at the top of their bestselling game become a chorus, stitching together a portrait...

An anthology of essays exploring the origins of the authors' relationships to their favorite superheroes.