From the Spoken CD - Unabridged.
The role of the sales manager
Manage by sales objectives
The psychology of sales success
Practice the performance formula
Improve your leadership style
Develop winning salespeople
Satisfy salespeople's basic needs
The 80/20 rule in sales management
Brainstorming for sales improvements
Discipline salespeople effectively
Let your poor performers go
The control valve on performance
Four keys to building salespeople
Courage, the vital quality of success.
