The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg
(eAudiobook)
More Details
Physical Description
53m 0s
Format
eAudiobook
Language
English
Description
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Citations
APA Citation, 7th Edition (style guide)
Deb Duncan., Deb Duncan|AUTHOR., Todd Duncan|AUTHOR., Janet Metzger|READER., & Christopher Grove|READER. (2019). The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg . Ascent Audio.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Deb Duncan et al.. 2019. The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Ascent Audio.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Deb Duncan et al.. The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg Ascent Audio, 2019.
MLA Citation, 9th Edition (style guide)Deb Duncan, et al. The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg Ascent Audio, 2019.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
Staff View
Grouping Information
| Grouped Work ID | 0b5909cd-4a69-d2f1-24f4-9923f9628412-eng |
|---|---|
| Full title | 10 golden rules of customer service the story of the 6 000 egg |
| Author | duncan deb |
| Grouping Category | book |
| Last Update | 2024-05-15 20:01:03PM |
| Last Indexed | 2024-05-31 20:26:20PM |
Book Cover Information
| Image Source | hoopla |
|---|---|
| First Loaded | Dec 8, 2023 |
| Last Used | May 28, 2024 |
Hoopla Extract Information
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[synopsis] => Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the audiobook transcend industry or career level and encourages everyone to contribute. You must go above and beyond in order to get ahead.
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