Preface to the second edition -- Preface to the first edition -- A guided tour -- Companion Website -- About the authors -- Publisher's acknowledgements -- A brief introduction -- 1. The self -- Self-awareness -- Development of self-awareness -- Neurological basis of self-awareness -- Temporary differences in self-awareness -- Chronic differences in self-awareness -- Organization of self-knowledge -- Theories of self-concept maintenance -- Theories of self-comparison -- Control theory of self-regulation -- Self-discrepancy theory -- Theories of individual comparison -- Social comparison theory -- Self-evaluation maintenance model -- Theories of group comparison -- Social identity approach -- Self-esteem -- Development of self-esteem -- Consequences of self-esteem -- Mood regulation -- Narcissism -- Self-motives -- Self-enhancement -- Strategies to enhance the personal self -- Strategies to enhance the social self -- Cultural differences in self and identity -- Individualist and collectivist cultures -- Biculturalism -- 2. Attribution -- The naïve scientist -- Attribution theory -- Types of attribution -- Making attributions -- Correspondent inference theory -- The co-variation model -- Attributional biases -- The fundamental attribution error -- The actor-observer bias -- Self-serving attributions -- Intergroup attributions -- Attribution and social processes -- Social representations -- 3. Social cognition -- The cognitive miser vs. the naïve scientist -- Heuristics -- The representativeness heuristic -- The availability heuristic -- The false consensus effect -- The anchoring heuristic -- The motivated tactician -- Social categorization -- Basic principles -- Category content -- Category structure -- Why do we categorize? -- When do we categorize? -- Consequences of categorization -- Categorization and prejudice -- Categorization and unconscious behaviour -- Categorization and self-efficacy -- Dual process theories --
4. Attitudes -- Attitude formation -- Mere exposure -- Associative learning -- Self-perception -- Functional approach -- Utilitarian function -- Knowledge function -- Ego-defensive function -- Value-expressive function -- Attitudes and behaviour -- Determinants of the attitude-behaviour relationship -- Specificity -- Time -- Self-awareness -- Attitude accessibility -- Attitude strength -- The theory of planned behaviour -- Reasoned action versus spontaneity -- Attitude change -- Cognitive dissonance -- Factors affecting dissonance -- Dissonance or self-perception -- Persuasion -- Dual process models of persuasion -- Processing route determinants -- Peripheral cues -- 5. Group processes -- Groups -- What is a group? -- Entitativity -- Group productivity -- Social facilitation and social inhibition -- Explanations of facilitation and inhibition -- Drive theory -- Evaluation apprehension -- Distraction conflict -- Social loafing -- Diffusion of responsibility -- Leadership -- What makes a leader? -- Personality determinants -- Situational determinants -- Leadership style -- Automatic, democratic and laissez-faire leadership -- Task-focused versus socio-emotional leadership -- Transformational leadership -- Theories of situation and style -- Leader-situation interaction -- Leader-group interaction -- 6. Social influence -- Social norms -- Norm development -- Uncertainty and social norms -- Norms as group attitudes -- Conformity -- Asch's conformity experiment -- Explaining conformity -- Factors that moderate conformity -- Moderators of normative influence -- Moderators of informational influence -- Impact of influence on social norms -- Group polarization -- Groupthink -- Minority influence -- Consistency and confidence -- How minorities exert influence -- Obedience -- Milgram's study of obedience -- Explaining obedience -- Determinants of obedience -- Social impact theory --
7. Prejudice -- Prejudice : old and new -- Prejudice, discrimination and intergroup bias -- Racism -- Sexism -- Explicit and implicit prejudice -- Individual differences in prejudice -- The authoritarian personality -- Social dominance orientation -- Prejudice and self-regulation -- Regulation of prejudice through socially interactive dialogue -- Reducing prejudice -- The contact hypothesis -- Indirect contact -- 8. Intergroup relations -- Theories of intergroup relations -- Sherif's summer camp studies -- Realistic group conflict theory -- The minimal group paradigm -- The category differentiation model -- Social identity theory -- Belief similarity -- Self-categorization theory -- Self-anchoring theory -- Terror management theory -- Improving intergroup relations -- The common ingroup identity model -- Crossed categorization -- Multiple categorization -- 9. Aggression -- Theories of aggression -- Biological theories of aggression -- Psychodynamic theory -- Evolutionary approach -- Social theories of aggression -- Frustration-aggression hypothesis -- Cathartic hypothesis -- Cognitive neoassociationalist model -- Excitation-transfer model -- Learning theories of aggression -- Person-centred determinants of aggression -- Gender differences -- Personality -- Alcohol -- Situation-centred determinants of aggression -- Physical environment -- Temperature -- Crowding -- Noise -- Social disadvantage -- Cultural influences -- Disinhibition -- Deindividuation -- Dehumanization -- Forms of aggression in society -- Domestic violence -- Sexual harassment -- Sexual aggression -- Terrorism --
What is prosocial behaviour?
Origins of prosocial behaviour
Situation-centred determinants of helping
Latané and Datley's cognitive model
The bystander apathy effect
Processes underlying the bystander apathy effect
Piliavin's bystander-calculus model
Perceiver-centred determinants of helping
Gender differences in helping
Recipient-centred determinants of helping
Responsibility for misfortune
11. Affiliation and attraction
When and why do we affiliate?
Psychological determinants of affiliation
Individual differences in affiliation
Problems with affiliation and affiliating
Target-centred determinants of attraction
Consequences of physical attractiveness
Complementary characteristics
Perceives-centred determinants of attraction
Portraying one's true self
Social penetration theory
Gender differences in friendships
Why do these gender differences exist?
Development of cultural knowledge about love
Relationship satisfaction and commitment
Relationship satisfaction
Social exchange and equity
What determines whether a relationship will last?
Other models of commitment
Consequences of commitment
The breakdown of a relationship
