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"We live, says Ed Schein, in a culture of Tell. Rather than trying to genuinely relate to other people we tell them what we think they need to know or should do based on assumptions we've made about them. But telling makes people feel inferior--it shuts them down. This is particularly true of interactions between superiors and subordinates, and that's where it's particularly problematic. In today's complex, interconnected, rapidly changing world hierarchy...
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"We are all broadcasters. We are constantly broadcasting information to others, even if we don't say a word. Managers broadcast to their teams during meetings. Team members broadcast to clients. Clients broadcast to potential clients. And the messages we choose to broadcast shape others' views of the world. Our words can move other people from a fear-based mindset in which they see obstacles as insurmountable, to a positive mindset where they see...
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"The essential guide for business leaders, entrepreneurs, and employees looking to navigate today's multigenerational workplace, which spans more generations than ever before. Millennials have only just begun their reign as the largest generation in the workplace. But they are not alone. For the next decade at least, these young professionals will be working side by side with more established generations, including the Baby Boomers who are working...
4) The real-life MBA: your no-BS guide to winning the game, building a team, and growing your career
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The founders of the Jack Welch Management Institute, a fully accredited online MBA program, present a guide to overcoming modern business challenges, with recommendations for creating effective strategies, leading others, and building a thriving career.
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New tools for managing complexity
Does your organization manage complexity by making things more complicated? If so, you are not alone.
According to The Boston Consulting Group's fascinating Complexity Index, business complexity has increased sixfold during the past sixty years. And, all the while, organizational complicatedness-that is, the number of structures, processes, committees, decision-making forums, and systems-has increased by a whopping...
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"In thirty years of working in corporations, Michael Beer has witnessed how organizational silence has derailed many a strategic objective. When lower-level employees in the organization can't speak truth to power, senior leaders don't hear what they need to hear about their firm's fitness to compete. Employees lose trust in higher-ups and become more resistant to change. In Fit to Compete, Beer presents an antidote to silence--an innovative and highly...
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Sutton starts with diagnosis: what kind of asshole problem, exactly, are you dealing with? From there, he provides field-tested, evidence-based, and sometimes surprising strategies for dealing with assholes-- avoiding them, outwitting them, disarming them, sending them packing, and developing protective psychological armor. By helping you develop an outlook and personal plan that will help you preserve the sanity in your work life, Sutton also help...
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"In this timely manifesto, the authors of the New York Times bestseller Rework broadly reject the prevailing notion that long hours, aggressive hustle, and "whatever it takes" are required to run a successful business today." -- From Amazon.com summary.
Fried and Hansson reject the prevailing notion that long hours, aggressive hustle, and "whatever it takes" are required to run a successful business today. They believe the answer to better productivity...
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"Bestselling authors and renowned diversity consultants Fred Miller and Judith Katz bring their long-awaited new book that shows any manager or member of a team how to create safe environments for everyone in their company. Do you feel safe enough at work to share your ideas, thoughts, and experiences? Raise tough issues? Deal with conflicts? Do your best work? Many people feel unsafe in work interactions. They hold back, hesitate, and make themselves...
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The Fearless Organization offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent-but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of...
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Reframing Organizations provides time-tested guidance for more effective organizational leadership. Rooted in decades of social science research across multiple disciplines, Bolman and Deal's four-frame model has continued to evolve since its conception over twenty-five years ago. This new seventh edition will be updated to include additional coverage of cross-sector collaboration, generational differences, virtual environments, globalization, sustainability,...
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The definitive guide to working with — and surviving — bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work.
"What an asshole!"
How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article...
"What an asshole!"
How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article...
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"What is the relationship between leadership and innovation? How can some companies innovate again and again--continuously producing products and services that customers want--while most other firms cannot? How do you unleash consistent creativity in those around you? In this important new book, a team of preeminent thinkers--leadership scholar and Harvard Business School professor Linda Hill (Becoming a Manager, Being the Boss), former Pixar technology...
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"In finite games, like football or chess, the players are known, the rules are fixed, and the endpoint is clear. The winners and losers are easily identified. In infinite games, like business or politics or life itself, the players come and go, the rules are changeable, and there is no defined endpoint. There are no winners or losers in an infinite game; there is only ahead and behind. The more I started to understand the difference between finite...
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"Imagine what you could do with the time you spend writing emails every day. Complexity is killing companies' ability to innovate and adapt, and simplicity is fast becoming the competitive advantage of our time. Why Simple Wins helps leaders and their teams move beyond the feelings of frustration and futility that come with so much unproductive work in today's corporate world to create a corporate culture where valuable, essential, meaningful work...
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"In this volatile, uncertain, complex, and ambiguous ("VUCA") world, corporate culture is comparatively stable- it is not easily changed. While culture may shift alongside a strategic pivot or digital transformation, intentional efforts to reshape culture often stymie even the most resilient change makers. In this edition, the authors introduce powerful new concepts to highlight that culture has many elements, and that change is not a single linear...
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"When we're dealing with difficult people, our creativity, productivity, and engagement suffer. Conflict and stress compromise our ability to think clearly and make sound decisions. We get caught up in our heads, lie awake at night worrying, withdraw from work, or react in ways we later regret--rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Our negative relationships are contagious, infecting our...
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Move past the obstacles and implement your new strategy
Move is your guide to mobilizing your whole organization to take your business forward. Whatever your needed transformation may be: a new initiative, a new market, a new product, your fresh strategy is up against a powerful foe: an organization's tendency to stay very busy and completely engaged what it's already doing. This book shows you how to cut through resistance and get your team engaged...
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"Improved results don't happen by chance, they happen through change. Leaders who can reliably make change happen at scale are able to take their organizations to the top and keep them there. Unfortunately, most leaders and their organizations never achieve such heights. The evidence is clear and overwhelming that less than a third of large-scale change programs succeed. You aren't most leaders, however. You hold in your hands the knowledge and toolkit...
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